Insurance & Direct Billing

Quality Care Should Be Easy to Access

At Motion Focus & Sports Clinic, we believe your focus should be on healing—not paperwork.

We work with many major insurance providers and offer direct billing whenever available to make your experience as convenient as possible. Whether you’re visiting us for physiotherapy, massage therapy, concussion rehabilitation, vestibular therapy, pelvic floor physiotherapy, or another rehabilitation service, our team will help you understand your coverage and guide you through the billing process.

From your first appointment to your final treatment, we’re committed to making healthcare simple, transparent, and stress-free.

There’s no pressure, no obligation, and no physician referral required.

Insurance Shouldn't Be Complicated

Navigating health insurance can feel overwhelming, especially when you’re already dealing with pain or recovering from an injury.

That’s why our administrative team is here to help.

Before your appointment, we’ll gladly review your insurance information, explain your available benefits, and answer any questions you may have about your coverage.

While every insurance policy is different, our goal is always the same: 

  • Help you maximize your benefits
  • Minimize unexpected out-of-pocket expenses
  • Make the billing process as seamless as possible
  • Allow you to focus on your recovery

Direct Billing Available

Spend Less Time on Paperwork

Whenever your insurance provider allows direct billing, we’ll submit your claim directly on your behalf.

This means you may only need to pay any remaining balance that isn’t covered by your insurance plan.

Depending on your provider and policy, direct billing can significantly reduce your out-of-pocket costs at the time of your appointment.
Our team will always let you know if:
  • Direct billing is available
  • A co-payment applies
  • Your deductible hasn’t been met
  • Your annual benefits have been exhausted
  • Any remaining balance after insurance processing

We believe there should never be surprises when it comes to healthcare costs.

We Help You Understand Your Benefits

Insurance plans vary widely between employers and providers.

Coverage may differ based on:

  • Your insurance company
  • Your employer’s benefits package
  • Annual maximums
  • Percentage of reimbursement
  • Referral requirements
  • Treatment limitations
  • Deductibles
  • Number of covered visits

If you’re unsure what’s included in your plan, our team can help explain your benefits before treatment begins.

Knowing your coverage ahead of time allows you to make informed decisions about your care.

Services That May Be Covered

Many extended health insurance plans include coverage for rehabilitation services.

Depending on your individual plan, coverage may be available for:

Physiotherapy

Recover from injuries, surgery, chronic pain, and mobility limitations with evidence-based treatment.

Massage Therapy

Reduce muscle tension, improve circulation, manage pain, and support recovery through therapeutic massage.

Vestibular Rehabilitation

Treatment for dizziness, vertigo, balance disorders, and concussion-related symptoms.

Concussion Rehabilitation

Comprehensive rehabilitation designed to safely guide your return to work, school, sports, and everyday life.

Pelvic Floor Physiotherapy

Specialized care for pelvic pain, urinary incontinence, postpartum recovery, and pelvic floor dysfunction.

Sports Injury Rehabilitation

Personalized rehabilitation programs for athletes of every age and activity level.

Telerehabilitation

Virtual physiotherapy appointments that allow you to receive expert care from the comfort of your home.

What to Bring to Your First Appointment?

To help us process your insurance efficiently, please bring:

  • Government-issued photo ID
  • Insurance card (physical or digital)
  • Policy or member number
  • Group number (if applicable)
  • Physician referral (if required by your insurance plan)
  • Any imaging reports or medical documentation related to your condition

Having this information ready helps us verify your benefits and reduce delays.

If Direct Billing Isn't Available

Not every insurance provider supports direct billing, and some employer benefit plans require patients to submit claims themselves.

If that’s the case, don’t worry.
We’ll provide:
  • Detailed receipts
  • Treatment documentation
  • Required billing information
  • Assistance with insurance questions
Submitting your claim is typically quick and can often be completed through your insurer’s online portal or mobile app.

Insurances We Direct Bill

Alberta Blue Cross

AGA Financial Group Inc

Belairdirect (formerly Johnson Inc.)

Beneva Inc.

BPA - Benefit Plan Administrators

Canada Life

Canada Life - PSHCP

Canadian Construction Workers Union

Chambers of Commerce Group Insurance

CINUP

ClaimSecure

Coughlin & Associates Ltd

Cowan

Desjardins Insurance

Equitable

First Canadian

GMS Carrier 49

GMS Carrier 50

GPM Group Benefits

GroupSource

Industrial Alliance

Johnston Group Inc.

LiUNA Local 183

LiUNA Local 506

Manion

Manulife Financial

Maximum Benefit

MDM Insurance Services Inc.

People Corporation

RWAM Insurance Administrators

Simply Benefits

TELUS AdjudiCare

Union Benefits

UV Insurance

Motor Vehicle Accidents (MVA)

If you’ve been injured in a motor vehicle accident, your treatment may be covered through your automobile insurance benefits.

Our team can help explain:

  • Initial paperwork
  • Insurance claim requirements
  • Treatment authorization
  • Rehabilitation timelines
  • Documentation required by your insurer

If you’ve recently been involved in an accident, contact us before your first visit so we can guide you through the process.

Workers' Compensation (WCB)

If your injury occurred at work, rehabilitation may be covered through your workers’ compensation benefits.

We’ll work with you and, where appropriate, coordinate with the relevant workplace insurance process to support your recovery and facilitate required documentation.

If you have questions before booking, our administrative team will gladly explain the next steps.

Why Patients Choose Motion Focus & Sports Clinic?

Choosing a rehabilitation clinic isn’t just about treatment—it’s about the overall experience.

Patients throughout NW Calgary trust us because we provide:

Transparent Billing

You’ll always understand your treatment costs before your appointment.

Friendly Administrative Support

Our team is available to answer insurance questions and assist with paperwork.

Direct Billing Whenever Possible

We submit eligible claims directly to participating insurance providers.

Personalized Care

Every treatment plan is designed around your goals, condition, and lifestyle—not a one-size-fits-all protocol.

Comprehensive Rehabilitation Services

From physiotherapy and massage therapy to concussion care and vestibular rehabilitation, you’ll find everything you need under one roof.